Posts Tagged ‘hotels’
This weekend I actually was able to watch more TV than I have in a month. The first commercial I saw was for Comfort Inn… since they are one of our clients, I watched it instead of changing the channels.
It was about a man who was sore and tired from driving all day on ‘vacation’. He was finally able to relax and unwind the night he was at a Comfort Inn. The part that I liked was when they mentioned all the features of their hotel. If any of you have read any of my previous blogs, you will know that I have said that Wi-Fi in today’s generation is becoming synonymous with having AC in a hotel or restaurant. It becoming part of the norm. Well, in this commercial, the first thing that was mentioned was Free Wi-Fi! Of course AFTER that was mentioned they also mentioned; cozy pool, relaxing bed and free breakfast…
Many hotels out there still do charge for Wi-Fi… this is quickly changing. Usually hotels are located in bunches – so in a span of 2-3 kilometers there will be maybe 5 or 6 hotels… so if one has Free Wi-Fi the others quickly follow suit. This being said, when you are looking for a hotel, be sure to check if they offer Free Wi-Fi!
We are almost in the year 2010. The Digital Age. Perhaps my title should be changed to Who doesn’t use Wi-Fi?
Well, excluding an older generation, I am pretty sure the majority of today’s population does, has or will use Wi-Fi frequently in their life span. From 2004 to mid-2009, Wi-Fi Hotspots increased by 400% .
Canada is not in the top three of Wi-Fi accessible countries, but we are surely getting there. The top 3 Wi-Fi using countries are:
USA with 67,420 Hotspots.
China with 28,678 Hotspots.
UK with 27,459 Hotspots.
What are the most popular places to use Wi-Fi Hotspots? Hotels and resorts rank in at 53 %, Airports come in at 27 %, Coffee Shops come in at 10% and about 8% are misc. places eg. car repair shops, truck stops, cruises, public transport etc. People that go to these places often use Internet enabled devices, not just laptops. 80% of Wi-Fi users are within their local neighbourhood. The most popular devices at the moment are the iPhone and the iPod Touch. So popular that 97.8% of Wi-Fi users are using these hand held devices! (Please take note – these would make great Christmas gifts!)
Since 2004 hotels have actively been trying to perfect Wi-Fi in their hotels, especially mid-range hotels, as that is where most business clients stay. Before the Wi-Fi Age, users could not move around. They would have to plug laptops into a cable and sit at an uncomfortable chair for hours while working. Now, with wireless access, they can move around anywhere in their room, go down to the lobby for a change of scenery and still be connected. More often than not meeting rooms are also wireless so several users can connect simultaneously.
Coffee Shops / Cafe’s
Coffee Shops attract different crowds. Business people looking for a quick business meeting, Girlfriends getting together for a chat, University/College students that are looking for place to study (AKA home away from home or library extension). Often people that work from home will go to a local cafe for lunch just for a change.
- 81% of coffee shop Hotspots are paid spots, only 19% are free Hotspots. This is rapidly changing as most coffee shops are realizing it is becoming a value added service.
- 68% of users stay for at least 1 hour.
- 93% of people make a purchase at the cafe and 40% of users make an online purchase while surfing the web.
When signing on to a Hotspot, quick surveys are becoming popular. This gives market researchers a chance to find out consumers likes and dislikes, what kind of purchases they are anticipating in the next 3-6 months, what devices they use, music they like… the options are endless.
Bookstores are a lot like cafes and libraries for students. Research shows that when a bookstore is close to a university/ college or hospital it is able to lure people in by offering free Wi-Fi. Bookstores are also becoming a popular meeting spot for business meetings when there is free Wi-Fi. Many people also use their iPhones to look up book reviews before choosing a novel. Now that most bookstores also have coffee shops inside, Wi-Fi is more than likely to help customers buy a coffee and a treat while they are looking at books or hanging out.
As Wi-Fi becomes more popular, more people are using it. As more people use it, store owners see the benefits of providing it to their clients for free. It’s a win – win situation for both parties.
Next time you are out and about, remember to enjoy a coffee and check your email too!
Get Connected and Stay Connected!