Logo

PurePages Inc.

2000 Appleby Line, Suite 243
Burlington, Ontario
L7L 7H7

Toll Free Phone
+1 866 321 6111

Toll Free Fax
+1 866 718 1749

What personal information does PurePages collect?


PurePages ("PurePages") is committed to keeping the personal information of its customers accurate, confidential, secure and private. This information includes that which is collected by PurePages to facilitate the billing, provisioning, and delivery of Internet related services.

Personal information is any information that is used to identify you, or by which your identity can be deduced. Personal information that PurePages collects from customers includes:

  • Customer's name and address and other contact information
  • Facts about Internet usage, both historic and current
  • Facts about payment for services, including general financial information
  • Credit and reference information, such as date of birth, previous addresses, telephone numbers, email address and bank information requested for pre-authorized payment

PurePages deems it imperative to collect and use this information, for without it PurePages cannot provide you with superior and necessary support and service levels.


How does PurePages use this information?

When an individual applies for service, PurePages will make the individual aware of the purposes for which PurePages is requesting the personal information. If PurePages identifies other purposes for which the personal information may be used, PurePages will seek the individual's consent prior to such use. PurePages will advise that it is the individual's right to refuse permission for PurePages to use personal information for any new purposes.

Additional purposes for collecting personal information may be identified to an individual before or at the time of collection. However, at a minimum PurePages will collect personal information for the following purposes:

  • To establish and maintain effective communication and provide on going service
  • To bill and collect for payment of services
  • To facilitate the pre-authorized payment option for services
  • To meet legal, regulatory and settlement requirements



How Does PurePages collect this information?

PurePages collects your information by lawful and fair means using physical or electronic methods. We collect information directly from you at the start of our contact and throughout the course of our engagement.


Does PurePages share my information?

PurePages does not and will not disclose your information to any third party to enable them to market their products and services to you. PurePagesmay share your information with third parties as required by the act or with you consent otherwise.


Is my data protected and how?

At PurePages we take your information security seriously. All reasonable precautions are taken to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. We have put together the following safeguards:

  • Premises Security, with badge access to all facilities and to server farm
  • Restricted access to document storage area
  • Authorized access to digital data, using that latest technological   means, including and not limited to (firewalls, Certificated, Security software, etc.)



I have more questions, who do I contact?

If you have more questions you can email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write our Privacy Officer at the following address:

PurePages Inc.
2000 Aplleby Line
Suite 243
Burlington, Ontario
L7L 7H7